Shipping policy
Shipping Policy — Saint Millano
Last updated: 30 August 2026
1. Processing Time
Orders are processed within 1–3 business days after payment confirmation. During sales or high-demand periods, processing may take slightly longer — we'll notify you if there's a significant delay.
2. Shipping Destinations & Estimated Delivery Times
We currently ship to the USA, Europe, and India. Estimated delivery times after processing:
| Region | Estimated Delivery Time |
|---|---|
| India | 5–10 business days |
| USA | 8–15 business days |
| Europe | 8–18 business days |
These are estimates, not guarantees — actual delivery may vary based on your exact location and local courier conditions.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Any free-shipping thresholds or promotions will be clearly shown at checkout.
4. Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.
5. Customs, Duties & Taxes
For international orders, your shipment may be subject to import duties, taxes, or customs fees charged by your country. These charges are the responsibility of the customer and are not included in your order total. We recommend checking your local customs policy if you're unsure.
6. Delayed or Lost Packages
If your order hasn't arrived within the estimated delivery window, please contact us at [your support email] with your order number, and we'll help track it down. If a package is confirmed lost in transit, we'll offer a replacement or refund.
7. Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed or undelivered due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us within 12 hours of placing your order so we can attempt to correct it.
8. Contact Us
Questions about your shipment? Email us at support@saintmillano.store
This policy is a general template — adjust the delivery time estimates once you have real data from your supplier and courier, and have it reviewed alongside your other policies.